Kennected Help Desk
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How do I Upgrade/Downgrade my Kennected Subscription Plan?
**Upgrade or Downgrade your subscription plan anytime ** The major difference between plans are the limit of invites you can send in a day. Subscriptions Plan: **30 **invites per day for the **Professional ** 60 invites per day for Grow 100 invites per day for the **Ultimate ** How to upgrade or downgrade plans? Access your Settings On the top left you will find your current
How to login?
CloudKennect User [https://app.cloudkennect.com/](Click here for CloudKennect) Extension User [https://app.kennected.org](Click here for the Extension)
Add a Team Member (Book a Call for Additional Seats)
Adding team members will help skip individuals your teammate has reached out to using his sequences. It will also help all team members access the templates. Go to Teammates Add Teammates, reach out to your Support Specialist and let them know you will be adding a team member in order for us to take care of their onboarding and setup. !(https://storage.crisp.chat/users/helpdesk/website/585286
How to receive notifications from Kennected to my email?
How to Remove Initials when using a Name Tag?
Avoid sending **“Hello T. Anthony” ** **Add the following in your Name Scrubber: ** a.,b.,c.,d.,e.,f.,g.,h.,i.,j.,k.,l.,m.,n.,o.,p.,q.,r.,s.,t.,u.,v.,w.,x.,y.,z., Go to Setting, select Global Settings Add to Name Scrubber
How does the Blacklist Work?
Profile Blacklist Our Profile Blacklist is divided into 2 Types: Manually Added or Added by Sequence as seen in the image below. Manually Added Kennected will skip any profile added to the Blacklist. This is useful when you don't want to reaching out with your Kennected Campaigns/Sequences to cur